We place a priority on protecting the personal information of our customers and our employees. We have designed our policy to comply with or exceed the requirements of the Personal Information Protection and Electronic Documents Act (PIPEDA), and satisfy the principles set forth in the Canadian National Standard for the Protection of Personal Information. We will continually establish new ways to secure your personal information and to ensure that it is used in an authorized, responsible, and respectful manner. If you have questions or complaints regarding our privacy policy or practices, you should first contact Trackster's Privacy Office as follows:
Trackster Privacy Office
2194 Castlefield Cr.
Oakville, ON
L6H 5B8
Email: privacy@gotrackster.com Top
Trackster has a Privacy Office that is responsible for ensuring compliance with the requirements of PIPEDA. Should you have any questions regarding this policy or concerns with respect to Trackster's compliance with the requirements of PIPEDA, you may contact the Trackster Privacy Office at the above address. Top
When you use Trackster you will be required to provide certain personal information to complete your transaction. This may include name, address, telephone number, payment card number and expiry date. The information is required to identify you, in order to contact you, if necessary and to complete the process of your transaction. Top
A cookie is a small non-executable file that is stored on your hard drive for the purpose of identifying your computer. By having your browser's Internet security set such that it will not accept cookies your online experience may be greatly reduced. Trackster uses only session cookies at gotrackster.com. Session cookies are active only during the period you are accessing the gotrackster.com website and are removed when you leave. They help us to provide you with a better user experience while using the site. Our cookies are not tied to personally identifiable information.
This privacy statement covers the use of cookies by www.gotrackster.com only and does not cover the use of cookies by any third parties. Top
When you join gotrackster.com you provide Trackster with your implied consent to use your information to fulfill your request.
Trackster will limit the collection of personal information to that which is necessary to fulfill the purpose for which it was collected.
Trackster uses contractual and other means to ensure that your personal information is afforded protection that meets the requirements of PIPEDA whenever one of our third party service providers is used to perform services on our behalf, including, without limitation, services relating to information technology, data processing and storage, research, marketing, conducting surveys and customer relations. Our third party service providers may contact you directly on our behalf to conduct research or surveys. Research and survey data is reported back to Trackster as aggregated data with no reference to individual customers. These third parties may not use any personally identifiable information for their own marketing purposes. In some cases, Trackster's third party service providers, including third party service providers of information technology, data processing, marketing and data storage services, are located outside Canada. As such, your personal information may be processed or stored in other countries, including the United States. In certain circumstances, Trackster's third party service providers may be required to disclose information to government authorities, regulators, courts, or law enforcement in those countries. Top
Trackster will not use or disclose your personal information for purposes other than those for which it was collected without your explicit consent or as required by law. Customer information is retained for as long as necessary to fulfill the purposes for which it was collected. Top
When you join trackster.com you can ensure that the personal information we hold is accurate and up to date. You supply the information and if it should change, for example if your telephone number changes simply click on “My Profile" and make the necessary changes. Top
Personal information is encrypted as it travels over the Internet. Depending on your web browser you may see a secure webpage indicator, for example a closed lock in the lower right hand corner of the Internet Explorer browser. The use of Secure Socket Layer protocol (SSL) allows all personal information such as your payment card number, to be encrypted as it travels from your computer to Trackster's system. Once received, the information is unencrypted and processed in the same way as a payment card transaction placed by telephone. Top
Trackster's privacy practices are as outlined within this policy. Should you have any questions or comments you may contact the Trackster Privacy Office at the address provided above. Top
With certain limited exceptions as provided in the PIPEDA you have a right to access your personal information held by Trackster.
You may access your personal information held in your gotrackster.com profile by clicking on 'My Profile' on the homepage or by contacting the Trackster Privacy Office at the address provided above. If you have other queries you may contact the Trackster Privacy Office at the address provided above. Top
If you have any concerns regarding Trackster's compliance with the 10 principles of the PIPEDA you may address those concerns to the Trackster Privacy Office at the address provided above. Complaints concerning Trackster's compliance with PIPEDA are taken seriously and all complaints are investigated. Top
This policy takes effect on January 1, 2013. Trackster reserves the right to unilaterally modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy we will notify you on our homepage and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Top